MOS system

Filing a residence application in MOS

MOS (Moduł Obsługi Spraw) is the Polish government system through which residence applications are now filed. Paper applications are left without examination.

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Paper is no longer an option

Applications for a temporary residence permit, a permanent residence permit and EU long-term resident status are filed exclusively electronically through MOS — art. 225a(1) of the Act on foreigners. A paper application received after the cut-off is left without examination. What counts is the date the office receives it, not the date you posted it.

What you need before you start

  • An electronic signature — a Polish profil zaufany, a qualified electronic signature, or an e-ID. Without one you cannot sign and submit the application.
  • A scan of your travel document, all used pages.
  • Documents supporting your purpose of stay — employment contract and employer's statement, enrolment certificate, marriage certificate, and so on.
  • Proof of the stamp duty payment and of the residence card fee.
  • A photograph meeting the official specification.

How the procedure runs

  1. Create an account in MOS and confirm your identity electronically.
  2. Complete the application form for the permit type that matches your situation. Choosing the wrong type is a substantive error, not a clerical one.
  3. Attach the documents and the proofs of payment.
  4. Sign and submit. Keep the confirmation of submission — it fixes your filing date.
  5. The office confirms a complete application; your stay remains legal until the decision becomes final (art. 108(1)).
  6. Correspondence in a case started in MOS is conducted electronically, to your address for electronic delivery.

Where MOS applications go wrong

  • Wrong permit type selected. The office will not silently reclassify it for you.
  • Payments made but not attached, or paid into the wrong account — stamp duty and the card fee go to different recipients.
  • No electronic address monitored. Once correspondence is electronic, a request for missing documents can expire while you are not reading it. You then get at least 7 days from delivery (art. 64 § 2 k.p.a.) — delivery, not from when you happen to notice.
  • Illegible scans of passport pages or stamps.

Legal basis and sources: Act of 12 December 2013 on foreigners (Dz.U. 2013 poz. 1650, as amended); Act of 20 March 2025 on the conditions for entrusting work to foreigners (Dz.U. 2025 poz. 621); Code of Administrative Procedure (k.p.a.). Fees verified against the Office for Foreigners (Urząd do Spraw Cudzoziemców) and the MOS system. Legal status: 31 August 2026.

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